Custom and personalized orders
We are delighted to offer customization for the colors of our prints. Should you have a unique request or commission, feel free to reach out to us directly. We welcome your ideas and look forward to bringing them to life.
Additionally, we can accommodate minor alterations to our apparel designs. For any specific modifications, please communicate with us through a direct message.
Gift wrapping and packaging
Unfortunately, we are currently unable to offer gift wrapping or gift messages. We hope to introduce this service in the future.
Our Ruturn Policy
Currently, we do not offer returns or exchanges since our products are made to order. However, if there is an issue with your order, please message us, and we will collaborate with you to resolve it effectively. We typically do not accept cancellations, as orders are sent to production immediately after placement. If you need to request a cancellation, please contact us promptly—if the order has not yet been produced, we can cancel it for you.
Refunds
Refunds are generally provided only to customers who receive incorrect or damaged items. If this applies to you, please message us with photos of the incorrect or damaged items, and we will address the issue for you
Exchanges for Different Sizes/Colors
Currently, we do not offer exchanges as each item is made to order. For apparel, we suggest reviewing our sizing charts, available for every item in our store’s product pictures, to ensure the best fit. In the rare event that an item is mislabeled, please notify us as soon as you receive your order with your order number and photos of the mislabeled item. We will then send you a new item or issue a refund.
Lost Packages
If your package has been lost in transit, please contact us, and we will do our utmost to locate it. If your package is marked as delivered, we advise reaching out to the shipping carrier for further assistance.
What Does “Made To Order” Mean?
Our products are crafted uniquely for you—they are not printed until you place an order. Once you do, the item is sent to production, printed, and then shipped directly to your doorstep.