To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide additional personal information (for a custom order, for example) if you contact me directly.
Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
Providing Services: I use your information to fulfill your order, settle disputes, and provide customer support.
Consent: If you’ve provided affirmative consent (e.g., signing up for my mailing list), I may use your information accordingly.
Legal Obligations: I may need to comply with legal obligations, court orders, or tax laws.
Legitimate Interests: I use your information to improve my services and comply with Etsy’s policies.
Information Sharing and Disclosure
I share your personal information in limited circumstances:
Etsy: I share information with Etsy to provide my services and comply with their policies.
Service Providers: Trusted third parties (e.g., delivery companies) help me perform functions related to my shop.
Business Transfers: If I sell or merge my business, I may disclose your information as permitted by law.
Compliance with Laws: I may share information to respond to legal requests, enforce agreements, prevent fraud, or protect rights and safety.
Data Retention
I retain your personal information only as long as necessary for providing services and complying with legal obligations. Typically, I keep data for 5 years.
Transfers of Personal Information Outside the EU
Your information may be stored and processed through third-party hosting services in the US or other jurisdictions. Privacy Shield certification covers transfers outside the EU.
Your Rights
If you reside in certain territories (including the EU), you have rights related to your personal information:
Access: You can request access to the personal information I hold about you.
Change, Restrict, Delete: You may request changes or deletion of your personal information.
Object: You can object to certain processing based on legitimate interests or marketing messages.
Complain: If you’re in the EU, you can raise concerns with your local data protection authority.
Contact Information
For EU data protection purposes, I, Gleammirth, am the data controller. If you have questions or concerns, contact me at hello@gleammirth.com